Last updated: 02/11/2019
NonZero Gravity stands behind the quality of our products and the satisfaction of our customers.
All NonZero Gravity products carry a one-year warranty against manufacturing defects from your date of purchase when purchased directly from NonZero Gravity or through an authorized dealer*.
If you believe you’ve received a defective product from NonZero Gravity, please contact us directly via the Contact Form on our website. Please include the order and item number(s) and photos showing the damage. We will reply with instructions for return of the defective item(s).
Our Customer Service Department reviews each request carefully. Items that are approved for warranty coverage will be repaired, or replaced with a reconditioned item.
* Exclusions Apply: Warranty coverage applies only to product defects in manufacturing. Product damage resulting from wear and tear is excluded from all warranty coverage. In addition, products purchased in used condition are excluded from warranty coverage.